Return policy
Every product shown on Shop&Fly is sold and fulfilled by Amazon.it. Returns are handled with Amazon only, under Amazon's return policy.
Shop&Fly does not sell, ship or accept returns of any product. Every purchase, delivery and return is made directly with Amazon.it and is its sole responsibility.
Who handles returns
Shop&Fly is an information and referral site only - it doesn't sell products, process orders or take part in the purchase. Every purchase made through the site's links is made directly with Amazon.it, and so is every return, exchange or refund request.
To start a return, go to "Your Orders" in your Amazon.it account, or contact Amazon customer service.
Amazon.it's return window
Amazon.it's standard return policy gives you at least 30 days from the day you receive the item. For some categories (such as electronics, fashion or the holiday season) Amazon sometimes offers a longer window.
The exact terms - including eligibility, return shipping costs and the refund amount - vary by product and are set solely by Amazon.it. Check the terms for your item on its order page on Amazon.
The official return policy
For the full, up-to-date details, including how to start a return, costs and exclusions, see Amazon's official return policy: Amazon.it return policy
Limitation of liability
Shop&Fly is not responsible for any delay, refusal or dispute over a return, refund or exchange. Any dispute about returning a product is solely between the buyer and Amazon.it. For more, see the site's full terms of use and limitation of liability.