How it works: the complete guide to ordering for your Italy trip

How to save hundreds of euros shopping on Amazon during your next trip to Italy.

1
Choose a pick-up point

Choose a pick-up point

Open the locker finder and enter the address where you'll be staying in Italy. Find a nearby pick-up point or locker with convenient opening hours, then add it to your Amazon address book.

2
Pick your products

Pick your products

Browse Shop&Fly and choose what you want to buy. Start shopping for Italy before your plane even takes off.

3
Time your order

Time your order

Order on Amazon and check the estimated delivery date. Note: orders wait about 3 days in a locker and up to 7 days at a pick-up point, so time your order to arrive exactly when you are in Italy.

4
Collect and confirm

Collect and confirm

You'll get an email with everything you need. Go to the locker or pick-up point and collect your order. Good to know: if you don't make it in time, the order is returned automatically and you get a full refund - so there's no risk.

Pick-up options: locker, pick-up point or hotel

inventory_2

Amazon Locker

  • checkAvailable for longer hours
  • checkNo need to deal with staff
  • closeLimited parcel size
  • closeShort storage time (3 days)
Best for: small and medium items
storefront

Pick-up point

  • checkLocal shops (kiosks)
  • checkTakes larger parcels
  • closeDepends on the shop's opening hours
  • closeMedium storage time (7 days)
Best for: longer time on the shelf
hotel

Hotel

  • checkMost convenient - waiting in the lobby
  • checkNo real size limit
  • closeMust be arranged with your host in advance
  • closeMay cost a delivery fee
Best for: heavy or very expensive parcels

Logistics and timing

When you browse on Amazon, check each product's estimated delivery date and order accordingly. If one item takes longer it holds up the whole shipment, so it's worth splitting orders.

  • Best time to order: Once your route is set, order according to the estimated dates - usually a few days before your flight.
  • What if I don't collect it? The parcel goes back to Amazon and you get a full refund (except any delivery fee).
  • Tracking: Use the Amazon app to get a push notification as soon as your parcel arrives.

task_alt Do

  • Check that the product is sold and shipped by Amazon (Dispatched from Amazon).
  • Sign up for Amazon Prime (one month free) for fast, free delivery.
  • Make sure the name on the parcel matches your ID.

cancel Don't

  • Don't order from sellers who ship from outside the EU.
  • Don't send to a hotel without an email confirmation from reception first.
  • Don't leave collecting your parcel to the last day of your trip.